QUEST FOR EXCELLENCE VII Washington, DC February 6–8, 1995

نویسندگان

  • Cap Frank
  • Robert E. Chapman
چکیده

To form a foundation for a national quality improvement campaign, American industry and government jointly established and support the Malcolm Baldrige National Quality Award. Created by public law in 1987, the Award promotes an understanding of quality excellence, greater awareness of quality as a crucial competitive element, and the sharing of information and successful strategies through conferences such as the annual Quest for Excellence and a variety of publications. There are three categories in which companies may compete: manufacturing, service, and small business. The Baldrige Award Criteria (continuously evolving through each of the 7 years of the program’s existence) provide a framework against which companies assess their quality programs. Business leaders note that in addition to being the basis for Award selection and for giving feedback to award applicants, the Malcolm Baldrige National Quality Award Criteria hold a significant leadership role in strengthening U.S. competitiveness by: [J. Res. Natl. Inst. Stand. Technol. 100, 287 (1995)]

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عنوان ژورنال:

دوره 100  شماره 

صفحات  -

تاریخ انتشار 1995